Agreement validity & who it applies to
These Terms of Service ("Terms") are entered into between you ("User") and VPSRox ("we" or "Platform") and apply to all related services you access, register for, or use through vpsrox.com and its subdomains.
Any of the following constitutes your full understanding and acceptance of these Terms:
- Checking agreement on registration, login, or checkout pages, or clicking "Confirm", "Continue", or similar buttons;
- Accessing, browsing, or using any platform features and services in any manner;
- Complete account registration and successfully create a rental order.
If you disagree with any part of these Terms, stop accessing and using the service immediately. The service is available to natural persons with full legal capacity or legally established organizations. Individuals under 18 may not register or use the service.
Scope of services provided
VPSRox provides cloud server rental and supporting capabilities based on dedicated Apple Silicon Mac mini M4 physical hardware, including:
- Dedicated physical Mac mini M4 rental (daily / weekly / monthly / quarterly billing, five nodes: Singapore, Japan (Tokyo), South Korea (Seoul), Hong Kong, US East)
- SSH command-line remote access and VNC graphical desktop access (including browser VNC)
- 1 Gbps dedicated bandwidth with dedicated public IPv4 address
- Optional SSD storage expansion (+1 TB / +2 TB) and Thunderbolt 5 multi-machine cluster service
- OpenClaw sandbox isolation, zero-trust access control, and operation audit capabilities
- Console management, ticket-based technical support, and other operational services
Standard configuration is Apple M4 10-core CPU, 16 GB unified memory, and 256 GB NVMe system disk. You understand and agree that we may adjust, upgrade, or discontinue features based on business needs. Specific service form, available nodes, and feature list are as displayed on the platform — reasonable adjustments do not constitute breach.
Account registration & security responsibilities
Accurate registration information
You must provide true, accurate, complete, and up-to-date registration information. You bear all consequences of false, outdated, or incomplete information. Each user may generally hold only one platform account unless we agree otherwise in writing.
Credential security
You are responsible for safeguarding account passwords, email verification codes, SSH keys, and VNC passwords. Actions under your account are deemed yours or authorized by you, and you bear corresponding legal consequences. Report suspicious login or unauthorized use via ticket immediately — we are not liable for actions before notification.
No account sharing
Without our written permission, you may not transfer, lend, share, or allow third parties to use your account, order benefits, or server access. Violations may result in immediate suspension or termination without refund.
Payment & renewal rules
Pricing & prepayment
All fees are shown in USD and must be prepaid before service activation. See the pricing page for full rates. Once you confirm a billing cycle (daily / weekly / monthly / quarterly), the order cycle generally cannot be shortened. Except as required by law or explicitly agreed in writing, prepaid fees are non-refundable.
Auto-renewal
Weekly, monthly, and quarterly subscriptions default to auto-renewal. Disable auto-renewal from the console before the current cycle ends; service stops when the cycle expires. Daily rentals are one-time charges with no auto-renewal.
Price adjustments
We reserve the right to adjust service pricing. Price changes do not affect your current billing cycle for already purchased services; new prices apply from the next billing cycle.
Payment methods & taxes
Currently supports USDT-TRC20 and Stripe credit cards (Visa / Mastercard / American Express), as shown on the order page. Listed prices exclude taxes that may apply in your jurisdiction — you are responsible for applicable tax obligations.
Compliant use & prohibited conduct
You agree to use VPSRox services only for lawful purposes and in compliance with applicable laws and these Terms. The following conduct may result in immediate account suspension without refund:
- Violation of laws in any country or region
- Launching DDoS attacks, port scanning, or unauthorized penetration testing
- Sending spam, phishing, or fraudulent communications
- Distributing malware, ransomware, or other harmful code
- Unauthorized cryptocurrency mining
- Operating public proxy or VPN services without authorization
- Infringing others' intellectual property, privacy, or other legal rights
- Damaging platform infrastructure or other users' normal use
- Bypassing, cracking, or attempting to compromise platform security
To protect the platform and other users, we may reasonably monitor account activity. Suspected violations may result in service suspension without prior notice for investigation; fees continue to accrue during investigation per normal billing rules.
Availability targets & maintenance schedule
Availability commitment
We strive to provide stable, reliable service with a target monthly availability of 99.9% (excluding planned maintenance and force majeure). This target reflects our operational commitment and does not constitute an independently enforceable SLA compensation promise — specific remedies are per published SLA documentation or ticket resolution.
Planned maintenance
We will endeavor to notify planned maintenance windows via email or console announcement. For emergency security or infrastructure maintenance, we may take necessary actions without prior notice. Maintenance downtime is excluded from availability statistics.
Fair resource use
Each machine has defined CPU, 16 GB unified memory, storage, and bandwidth specifications. If your usage unreasonably affects shared network infrastructure or other users, we may limit resource consumption or temporarily suspend certain features as necessary to maintain overall service stability.
Data custody & user responsibilities
You are solely responsible for backing up and migrating important data. VPSRox does not provide default full automatic backups and is not liable for data loss, corruption, or irrecoverability due to:
- Hardware failure, accidental damage, or data center-level incidents
- Data clearing after service expiration, account suspension, or order termination
- User error, software defects, or third-party application data issues
- Natural disasters, war, epidemics, or other force majeure
After order expiration or termination, data on the server will be securely wiped within 72 hours and cannot be recovered. Export and migrate data before service stops.
Regularly sync critical code, build artifacts, and business data to independent external storage or other cloud services. Do not use VPSRox nodes as your sole data repository. See the Privacy Policy for personal data processing rules.
Intellectual property
The VPSRox platform's website interface, branding, documentation, software code, API design, and operational materials belong to VPSRox or respective rights holders and are protected by applicable intellectual property laws. No copying, modification, distribution, or derivative works without written authorization.
Rights to content you store, run, or generate on rented machines are determined by you and relevant rights holders. You grant us a limited, non-exclusive license necessary to transmit, store, and operate such content to fulfill the service.
You also agree that we may use anonymized, aggregated, non-personally-identifiable statistical and performance data from service operations to improve platform stability and product experience.
Disclaimer & liability cap
To the maximum extent permitted by applicable law, VPSRox makes no express or implied warranties regarding the service, including merchantability, fitness for a particular purpose, and non-infringement.
We are not liable for service interruptions, data loss, or other damages caused by:
- Internet backbone, carrier links, or upstream network provider failures
- Natural disasters, war, government restrictions, epidemics, or other force majeure
- Failures or policy changes by payment processors, email providers, or other third-party partners
- Hacking, malicious intrusion, or other unauthorized third-party actions
- Losses from your own misconfiguration, improper operation, or software compatibility issues
- Third-party claims or regulatory actions arising from content you store or transmit
- Measures taken to comply with laws, judicial authorities, or regulatory requirements
Aggregate liability cap
In no event shall VPSRox's aggregate liability to you for these Terms or related services exceed the service fees you actually paid to us for the disputed matter during the most recent calendar month before the incident occurred.
We are not liable for indirect, incidental, special, punitive, profit, business opportunity, goodwill, data value, business interruption, or third-party contract breach losses, whether or not advised of their possibility. Some jurisdictions do not allow exclusion or limitation of certain damages — this section applies only to the maximum extent permitted by law.
Service suspension, termination & return
User-initiated termination
You may disable auto-renewal anytime from the console to stop future charges. Service ends when the current paid period expires — prepaid fees are non-refundable.
Platform termination rights
We may immediately suspend or permanently terminate service without prior notice and without refund in any of the following circumstances:
- Any prohibited conduct listed under compliant use
- Outstanding fees overdue more than 72 hours
- Account suspected of fraud or used for clearly illegal purposes
- As required by law or lawful orders from competent authorities
- Your conduct significantly impacts platform infrastructure or other users
Data cleanup
After service termination, we will delete server data associated with the order within 72 hours. This is an irreversible secure wipe — complete backups beforehand.
Terms changes
We may revise these Terms from time to time. Updated versions will be posted on this page with a revised effective date. Continued use after publication constitutes acceptance of the updated Terms.
If you disagree with revisions, stop using the service and disable auto-renewal before they take effect. Your current paid billing cycle will generally remain under the pre-revision terms, unless otherwise required by law or stated by us.
Dispute resolution & governing law
Negotiation first
Disputes arising from these Terms or related services shall first be resolved through good-faith negotiation. Contact us via console ticket or email — we will respond within a reasonable period.
Governing law & jurisdiction
These Terms are governed by the laws of the People's Republic of China (excluding conflict-of-law rules). If negotiation fails, either party may bring suit in a court with jurisdiction where the platform operator is located.
Severability
If any provision is found invalid or unenforceable, it shall be narrowed or replaced as necessary — all other provisions remain in full effect.
Contact us
For questions, comments, or complaints about these Terms, contact us via: